A customer portal, no password.
Passwordless access
Your customers serve themselves
One email link is all it takes — no account to create, no password to remember.
Email login, no password
Ongoing reservations and full history
PDF contract and payment history
Quotes
Quotes accepted in one click
Your customer accepts the quote right from their portal, and it instantly becomes a confirmed reservation.
Accepted or declined in one click, no chasing
An accepted quote becomes a confirmed reservation
Straight on to online payment, if you've enabled it
Customer notifications
Every message sends itself
From confirmation to return reminders, every message goes out automatically, in your colours.
Emails with your logo and your colour, in 8 languages
Pickup and return reminders, on the timing you set
Email, SMS or nothing: you choose event by event
Frequently asked questions
Do my customers need a password?
No. They enter the email used for their reservation and receive a 6-digit login code. The access link sent with their reservation also logs them straight in.
How long does the access link stay valid?
30 days, and it can be used more than once. Your customer can come back to their reservation as often as they like during that period.
What do my customers see in their portal?
Their ongoing reservations and their history, the detail of each rental — dates, items, notes — and their payment history. As soon as a reservation is confirmed, they can download the PDF contract.
Can my customers accept a quote themselves?
Yes. A quote arrives by email and is accepted or declined from the portal. If it's accepted, the reservation moves to confirmed and you're notified; if it's declined, you know straight away.
Is the customer portal included in Louez?
Yes. The customer portal and automatic emails are part of Louez and work the same whichever plan you choose, with 0% commission. Only SMS are optional, billed per message. You'll find the details on the pricing page.
Give your customers a space of their own
Create your store for free.